If the Master Pleading Captions or Master Service Lists buttons in the Litigation Macro Menu are disabled, there are several possible explanations:

1. If rights to these features are assigned in the Employee Data screen in FirmData2010.mdb or FirmData2013.mdb, those options may not be selected for the current user. Please check the current user’s record in the Firmdata database to verify that both these options are on. Also verify that the Network Id in the database is correct, since that is how the macros identify the user.

2. The MasterCaptions or MasterServiceLists folders may not be found. Verify that these folders are in the correct location and are accessible to the user.

3. The network macro folder may not be accessible. Verify that this folder is in the correct location and accessible to the user.