This could be a problem with the default printer driver, or the print spooler. Please open the Windows Printer list and verify that the default printer is a regular printer, not another type of device.

Also, start Word and verify that you can access the Page Setup dialog box, and the Print dialog box. If you are unable to do so, it is a printer driver or spooler issue.

If you cannot even start Word properly to perform this test, remove the zcccmacro.dotm file from the Office STARTUP folder and start Word without that template to test Page Setup and the Print dialog box. So long as Page Setup does not work in Word, the macros will not function, because they must perform a variety of actions that relate to Page Setup.