The “Create Word Doc” button appears when a contacts folder is opened in Outlook. If this button does not appear, the CCC Outlook Add-In must be installed.

In some versions of CCC Macro Pro, this Add-In is a file called CCC.DLL located in the C:\WordMacros\Outlook folder, which should be registered when you run the macro setup process.

In other versions, it is a file called CCCOutlookAddin.vsto located in the Outlook.NET_Install folder in the macro system folder on the server.